If the customer places an order as paid on Kshopina and then asks for refunding his money without giving a justifiable reason, Kshopina is not obliged to refund the customer due to the process of refund.
1) If the order does not dispatch from Korea, the refund will take the shape of issuing a gift card with the same purchase amount. The gift card will be sent to the customer’s email, so please enter a valid email.
2) If the order gets dispatched, there will be no refund, and it's the customer's responsibility if he does not receive his order.
Safely designed packaging
We take great care in handpicking items and use high-quality bubble wrap materials for added protection.
Our guarantee is authentic
We only sell official products and assure 100% authenticity of all items.
Premium customer care
We offer top-quality customer service with quick response times and expert support provided in Korean, English, and Arabic.
Worldwide shipping
COD is available, particularly in the MENA region, and we offer worldwide shipping.