Refunds Policy- سياسة الإرجاع

  • Refund Policy:
  • If the customer places an order as paid on KSHOPINA and then asks for refunding his money without giving a justifiable reason, KSHOPINA is not obliged to refund the customer due to the process of refund.
  • 1) If the order does not dispatch from Korea, the refund will take the shape of issuing a gift card with the same purchase amount. The gift card will be sent to the customer’s email, so please enter a valid email.
  • 2) If the order gets dispatched, there will be no refund, and it's the customer's responsibility if he does not receive his order.